Privacy Policy

Last updated: 1/08/2025

Welcome to Ireach Social Media.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our services.

1. Who We Are

Ireach Social Media (“we”, “our”, or “us”) provides marketing, social media management, and website support services.
If you have any questions about this policy, please contact us at:
📧 tracey@ireachsocialmedia.com

2. Information We Collect

We may collect and process the following types of personal data:

  • Contact information (name, email address, phone number, company name)
  • Communication data (messages, emails, or enquiries you send us)
  • Website usage data (pages visited, time on site, IP address, browser type)
  • Marketing preferences (whether you wish to receive updates or newsletters)

We do not collect sensitive personal data unless you provide it voluntarily.

3. How We Use Your Information

We use your information to:

  • Respond to your enquiries and provide our services
  • Send quotes, invoices, and updates related to your account or project
  • Improve our website and customer experience
  • Send occasional marketing communications (only if you’ve opted in)
  • Comply with legal obligations

We will only use your personal data when we have a lawful basis to do so — for example, to fulfil a contract, with your consent, or to meet legal requirements.

4. How We Store and Protect Your Data

Your personal information is securely stored and only accessible by authorised personnel.
We use appropriate technical and organisational measures to keep your data safe from loss, misuse, or unauthorised access.

We retain your data only as long as necessary for the purposes outlined in this policy.

5. Sharing Your Information

We do not sell or rent your personal data to anyone.
We may share limited information with:

  • Trusted service providers (e.g., email marketing or website hosting platforms) who assist in running our business
  • Legal authorities, if required by law

All third parties are required to keep your information secure and use it only for legitimate business purposes.

6. Cookies

Our website may use cookies to enhance user experience and analyse site traffic.
You can control or disable cookies through your browser settings.
For more information, please refer to our Cookie Policy (if applicable).

7. Your Rights

Under UK data protection law (GDPR), you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data (“right to be forgotten”)
  • Withdraw consent for marketing communications at any time

To exercise these rights, contact us at info@ireachsocialmedia.com

8. Marketing Communications

If you subscribe to our updates or newsletters, you can opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

9. Links to Other Websites

Our website may include links to external sites.
We are not responsible for the privacy practices or content of those sites, so please review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised date at the top.

11. Contact Us

If you have any questions or concerns about this policy or how we handle your data, please contact:
📧 tracey@ireachsocialmedia.com
📍 4 The Sidings, Station Road, Kegworth DE74 2GW